Neat People Cleaning is committed to providing professional cleaning services that meet or exceed our clients’ expectations, comply with legal and regulatory requirements, and continually improve our processes.

We achieve this by:

• Delivering reliable, consistent, and high-quality cleaning services tailored to client needs.

• Training and supporting our staff to ensure competence, safety, and professionalism.

• Using safe, effective, and environmentally responsible cleaning methods and products.

• Maintaining open communication with clients to encourage feedback and resolve concerns quickly.

• Monitoring our performance and setting measurable quality objectives for continual improvement.

This policy provides a framework for our Quality Management System (QMS) and is reviewed at least annually to ensure it remains relevant to our business, our clients, and the ISO 9001 standard.